POSTAGE
Postage is charged at a flat rate of £5.25 per order.
Orders will be sent via Royal Mail Tracked 24® service, no signature.
For further information on this postal service – please head to the Royal Mail website.
Shipping is currently only available to addresses within the United Kingdom.
Orders cannot be cancelled once dispatched.
For information in regards to returns – please visit our RETURNS page.
We will endeavor to dispatch your order as soon as possible – exact dispatch times may vary but we aim for within 2 working days of receiving your order.
If for whatever reason your order dispatch is significantly delayed, we will endeavor to contact you to advise this.
Please ensure to enter the correct delivery address – we cannot be held responsible for an incorrect address being submitted.
If you have if you have not received your order within 7 working days after the due delivery date, please contact us to investigate compensation with Royal Mail.
PACKAGING
Fabric orders are sent in Spectrum® Perfect pink polythene postage bags. They are made from a lightweight, super-strong, durable, versatile and waterproof 50micron (200gauge) polythene.
These bags are sourced from within the UK and are 100% recyclable.
Books and homeware items are dispatched in cardboard mailers to ensure they are well protected during posting.